Help Center

Frequently Asked Questions

General Questions

How can I get more information?

Where can I find more information about Allocacoc's products?

Do you have discounts and/or promotions?

Orders & Payments

I just made a purchase but want to make an adjustment. What can I do?

My order arrived damaged. What can I do?

Shipping

How long will it take to get my products?

Where do you ship to?

Do you ship to Europe?

What are your shipping rates?

Returns & Cancellations

How long do I have to get a refund?

I no longer want the product. Can I cancel my order before it ships?

Kickstarter

I bought a product from Kickstarter. Can I get information about it?

Product Reviews

I am a blogger/influencer/product reviewer. Can I review your products?

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